SHIPPING POLICY
Last Updated: September 2026
ORDER PROCESSING
All orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed the next business day.
DELIVERY TIME
Standard Delivery: 5-7 business days
Express Delivery: 2-3 business days (available on request)
We deliver across India. Delivery times may vary depending on your location.
INTERNATIONAL & BULK ORDERS
Orders placed on our website ship within India only. For bulk and corporate orders outside India, contact us through the quote form on our Bulk & Wholesale page, email connect@aromaceluxe.com or WhatsApp +91 79907 91945. We will share shipping options, costs and delivery time for your country before you confirm the order. International shipping charges, customs duties and import taxes are paid by the buyer unless agreed otherwise in writing.
SHIPPING CHARGES
Free shipping on all orders above ₹499.
Orders below ₹499: shipping charges are set by our courier partner and depend on your delivery pincode and parcel weight. The exact shipping charge is calculated and shown at checkout before you pay.
PACKAGING
All AromaceLuxe candles are carefully packed to ensure safe delivery. Fragile and decorative candles are bubble-wrapped and secured to prevent damage during transit.
ORDER TRACKING
Once your order is shipped, you will receive a tracking number via WhatsApp or email within 24 hours.
DELAYED DELIVERIES
AromaceLuxe is not responsible for delays caused by courier partners, natural disasters, or situations beyond our control. However, we will do our best to assist you in tracking your order.
INCORRECT ADDRESS
Please ensure your delivery address is correct at the time of placing the order. AromaceLuxe is not responsible for orders delivered to an incorrect address provided by the customer.
For any shipping queries, contact us:
WhatsApp: +91 7990791945
Email: connect@aromaceluxe.com