Last updated: July 10, 2026
Aromace Luxe (“we”, “our”, “us”) operates the website https://aromaceluxe.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or contact us through our website, WhatsApp, or social media pages (including Facebook and Instagram).
By using our website, you agree to the practices described in this policy.
Information We Collect
When you place an order or contact us, we may collect:
- Your name, email address, phone number, and shipping/billing address
- Order details and purchase history
- Payment information (processed securely by our payment gateway — we never store your card details)
- Messages you send us via contact forms, email, WhatsApp, or social media
We also collect some information automatically when you browse our site:
- IP address, browser type, and device information
- Pages you visit and how you interact with our site (via cookies and analytics tools)
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Send order confirmations and shipping updates
- Respond to your questions and support requests
- Improve our website, products, and services
- Show you relevant ads and offers on platforms like Facebook and Instagram (only if you’ve consented to marketing cookies)
- Comply with legal and tax requirements
We do not sell or rent your personal information to anyone.
Cookies and Tracking
Our website uses cookies and similar technologies, including:
- Essential cookies — needed for the shopping cart and checkout to work
- Analytics — Google Analytics (via Site Kit) helps us understand how visitors use our site
- Advertising — Meta (Facebook) Pixel helps us measure ad performance and show relevant ads on Facebook and Instagram
You can manage or disable cookies in your browser settings. You can also control ad preferences directly in your Facebook and Instagram settings.
Sharing Your Information
We share your information only with trusted third parties who help us run our business:
- Courier and shipping partners — to deliver your orders
- Payment gateways — to process payments securely
- Meta (Facebook/Instagram) and Google — for analytics and advertising, as described above
- Legal authorities — if required by law
These partners are only given the information they need to perform their services.
Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. Our website uses SSL encryption, and payments are handled by secure, PCI-compliant payment gateways.
Data Retention
We keep your information only as long as needed to fulfil your orders, provide support, and meet legal obligations (such as tax record requirements). After that, it is securely deleted.
Your Rights
In accordance with applicable Indian law, including the Digital Personal Data Protection Act, 2023, you have the right to:
- Access the personal information we hold about you
- Ask us to correct or update inaccurate information
- Request deletion of your personal information
- Withdraw consent for marketing communications at any time
To exercise any of these rights, contact us using the details below.
Children’s Privacy
Our website is not intended for children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
Third-Party Links
Our website may contain links to other websites (such as Instagram or YouTube). We are not responsible for the privacy practices of those sites, so we encourage you to read their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.
Contact Us
If you have any questions about this Privacy Policy or your personal data, contact us:
Aromace Luxe
Email: connect@aromaceluxe.com
Phone / WhatsApp: +91 79907 91945
Website: https://aromaceluxe.com/contact/