FAQ

Q: Where are AromaceLuxe candles made?
All our candles are handmade with love in Vapi, Gujarat, India using premium soy wax and natural fragrances.

Q: How long do your candles burn?
Burn time varies by product — typically 30 to 50 hours. Check individual product pages for details.

Q: Do you offer free shipping?
Yes! Free shipping on all orders above ₹499 across India.

Q: How long does delivery take?
5-7 business days across India. Orders are dispatched within 1-2 business days.

Q: Can I return or exchange a product?
As our candles are handmade and perishable, all sales are final — we don’t accept returns or exchanges for change of mind, fragrance preference or similar reasons. If your order arrives damaged or defective, WhatsApp us at +91 79907 91945 within 48 hours of delivery with your order number and photos, and we’ll offer a replacement or store credit. See our full Refund & Return Policy.

Q: Do you take bulk or corporate gifting orders?
Absolutely! We specialise in wedding return gifts and corporate gifting. Contact us on WhatsApp: +91 79907 91945 for custom quotes.

Q: What payment methods do you accept?
We accept all major cards, UPI, net banking via Razorpay, and Cash on Delivery.

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